Frequently Asked Questions(FAQs)
We are here to help at D.M.Exporters.
Q. What is your warranty?
A. Good investments are products you can count on. We have extensive warrantees with our products,and live by the motto that if something is not right, we will fix it.We offer the antique reproduction of furniture in the marketplace and have one of the largest product development groups in the industry.Your D.M.Exporters furniture has been created with authentic details and finishes that reflect Old World craftsmanship. Slight imperfections in wood are natures way of marking each unique tree and are part of the inherent beauty of the rich figured wood we hand select for every piece. Some wood will oxidize over time and may lighten from the original color.
Q.What if I need specific information such as Pricing, dimensions?
A. We have three options to assist you in gathering additional information on specific furniture that you are interested in purchasing. You may either visit one of your local dealers, send your request, via e-mail or you can contact us directly on these numbers 0151-2250732-37.
Q.Does D.M.Exporters have outlet stores?
A. D.M.Exporters operates a outlet store in the city of Jaipur about 315 Km from the site of the companys original plant . The outlet services local business only, and does not accommodate phone sales or facilitate shipping. All sales must be picked up locally by the customer.
140 Gom's Defence colony 1st Avenue
Vaishalli Nagar Jaipur-302021
Q.What are your showroom hours and how do I get there?
A. Visit Our Showroom between 10 AM - 8 PM
F-205 Bichhwal Industrial Area Bikaner
Click here for directions
Q.Can we request Custom Sizes?
A. Yes. Almost any request can be met since all our products are made to order. For example, you can request a longer drop on your comforter if you have an extra deep mattress.
Q.What all finishes I can get for my furniture?
A.While each item has standard finishes, most of our items are available in any of our finishes. Contact us for any special orders or requests.
*Please note that these are only representations of our finishes. Due to variances of monitors, the color you see here may be different from the actual finish.